The importance/role of the hospitality industry

Hospitality is from the Latin word “hospess” which means hosts guests or stranger. The business of hospitality is cultivating relationships between a host and a guest, Hospitality is the goodwill, generosity, respect, warmth that is shown to people that are our guests.

Did you know that the hospitality industry employs over 200 million people globally?

Hospitality teaches you life skills such as building relationships, communication, problem solving, delegating, financial reconciliation, and more!

Three things to remember:

1. Guest experience is the focus of the hospitality industry

2. The food and beverage sector of hospitality is the largest sector

3. The hospitality industry offers you valuable skills and knowledge that you can take away for life!